Heather - All of our activities are almost made to be private experiences. Kerri - What are some summer activities that you would like to highlight? Heather - Along with the social distancing and obvious cleaning, all guests will have their temperatures taken and all staff will be wearing masks and gloves at all times. Kerri - What is the “new normal” for the hotel? It’s not so much changing the daily routine, just ensuring the cleaning and sanitation is more visible to guests to ease their minds during these uncertain times. ![]() Heather - Usually, all of the cleaning goes on behind-the-scenes at all hotels, especially on the luxury level. Kerri - As cleanliness and sanitation is on the forefront of everyone’s mind these days, how is the hotel ensuring the safety and cleanliness of the hotel areas as well as the guests? There are four different accommodation styles, with the residences being the most popular during this time because of the isolation of each individual home. Due to the sheer size of the property, there is plenty of space for all guests to enjoy their time while being safe. Heather - Montage Palmetto Bluff was social distancing before it was a thing. Kerri - How have you and the Montage Palmetto Bluff team ensured that social distancing will be possible upon your re-opening on June 4th? She is proud to say she has worked with her father in three different luxury hotels including Montage Palmetto Bluff where he currently drives the golf carts for her VIP guests. She is a people person and enjoys making people happy. After 10 years of representing multiple luxury hotels such as The Setai South Beach, Grace Bay Resorts in Turks and Caicos, and SBE/SLS Hotels, she returned to her hometown of Hilton Head Island to open the hidden secret of the South, Montage Palmetto Bluff, which she has now been with for 5 years. After graduating with a hospitality minor and business communication major at the College of Charleston, she moved to Miami and started her career in the luxury Hotel Sales segment. She moved to South Carolina as a pre-teen and her first job was a pool-girl at the Westin Hilton Head Island at 15 years old. (Though the resort also charges a $42 a night resort fee.) The Montage Palmetto Bluff sits on Village Park Square, right along the May River (about 95 miles south of Charleston and around 20 miles northeast of Savannah).Born into the hotel industry with her father as an executive for multiple Ritz Carltons in California, Heather always had an eye for the hospitality industry. There's also a Jack Nicklaus Signature golf course on-site, as well as alligator-spotting excursions, day trips to Daufuskie Island and marshland kayaking in the surrounding area. Guests can choose to stay in a room within the main house, or within a private cottage. You can dine on the area's freshest seafood at the inn's Canoe Club and experience some of the South's trademark charm from the ever-present and accommodating staff members. You don't even need to leave the resort premises to enjoy the culture – the property's screened-in shabby-chic porches are a prime setting to enjoy a Carolina sunset. ![]() ![]() And for recent visitors, there's no better place to make your home base than the alluring Montage Palmetto Bluff. But this quaint town is also rife with opportunities to explore the South Carolina low country. ![]() Some see Bluffton, South Carolina, as the gateway into Hilton Head Island, which is just 8 miles farther east.
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